We talk about offering a managed hosting service a lot. This is because we believe that offering this type of web hosting, in combination with the customer service we provide at Intuition Hosting, our customers receive an unparalleled level of service on all fronts. So what exactly is managed hosting and is it right for you?
In a nut shell, managed hosting is a service through which your hosting provider would look after all aspects of your web server, or your part of a web server. Unmanaged hosting is where you’re still provided with the service of hosting, but it would be down to you as the customer to manage everything. For example, this could include data migration, managing firewalls, backing up data regularly, renewing SSL certificates, updating PHP and a lot more. Whilst this could potentially sound daunting, some businesses prefer it this way for their own reasons and there’s nothing wrong with unmanaged hosting, considering their needs, time or skill level in-house.
Managed hosting is usually chosen when the website/business owner doesn’t have the knowledge or skillset internally, or simply wants the time that managing a website takes to be allocated elsewhere, ideally to a trusted third-party provider because that is often the most cost-effective way of doing it.
We exclusively offer a managed hosting service. We will not only make sure your website and/or emails are online 99.9% of the time, just like the larger, unmanaged hosting providers, but we will also handle the migration AND management of your hosting service. This includes, everything right from transferring the domain name if needed and changing DNS Records, but also website-related management, like with our WordPress hosting packages, WordPress and plugin updates, all included with our managed hosting service. Another important service we offer inclusively is daily back ups.
This means you can be safe in the knowledge that your website is hosted and looked after by a provider who will carry out every aspect of managing your website and hosting on your behalf, whilst you run your business. It means if there’s ever an issue with your email service (provided by us), we will actively log in, troubleshoot and fix it for you. It means if your website ever goes down for whatever reason, we will get it back up online for you. It means that you know your website is being regularly backed up, should you ever need to revert to a previous version and the list goes on. All included in one hosting package.
To us, a managed service doesn’t only mean all of the above, but it also means great customer service. We provide a personal level of customer service via phone, email, live chat and support tickets, all of which keep you in the loop every step of the way so you know exactly what’s going on. Of course, on our hosting platform, the odds are that you will very rarely experience any issues, but on the rare occasion it might happen, we will be there to sort things out and keep your business online. Let’s face it, there’s never a good time for a website or email service to go down, but it can happen, regardless provider!
Despite all of this, managed hosting isn’t for everyone and that’s absolutely fine. We offer managed hosting exclusively because we believe in it and want to make great hosting services accessible to everyone, regardless of knowledge. Feel free to ask us if you have any questions about managed (or unmanaged!) hosting and we will be happy to help.
Thanks for reading and stay safe,